I will ship out items as soon as possible, but I am the only employee around here. I will try my best to ship out the next day, when possible, and I will use USPS Priority Mail. I will send you a shipping confirmation email with the tracking number when I have it.
Depending on the form of payment you use, it will show up as either "Wendi Oliveira" or "Damselfly Books."
Due to the handmade nature and the fact that I am a very small business, I do not accept refunds--all sales are final. I try to take pretty good photos of all my items, but it is not possible to show every little detail. My items are all hand made, made by a human being and not a machine, and I feel that any perceived "flaws" give them more character. I hope you'll value them, too. (This includes the leather that I use for my leather journals, which I frequently try to leave in as close to its original shape as possible, and to work with its original character as much as I can.)
I do my best to take pictures that accurately portray the item, but please note that there may be slight differences between the photos and the actual book, especially in color.
Please note that many of these items are also currently showing in a local gallery, so there is the smallest possibility that the item you've purchased will not be available. While I try my best to keep the stock updated here, I am unable to go to the gallery every day to keep track of what has sold. When I receive your order, I will go down to the gallery and verify that it is available; if it is not, I will refund the price of the item and any associated shipping charges within 24 hours.
Also note that, if you order more than one item, I may need to send an invoice for updated shipping charges to account for a larger box, depending on the items ordered. I have tried to set up a system that will account for these possibilities, but it is as yet unfully tested. (If it is only short by a dollar or two, I will cover the cost.)
Thank you for your understanding as I work out the kinks of having an online shop as well as selling items locally.
Please contact me at [email protected] if you have any questions. Thank you!